Transport users in wheelchairs, pushing strollers, or with other mobility issues often encounter problems just getting to the bus, train, or trolley they need to use. An unforeseen obstacle along the route they have planned – such as an out-of-service elevator – can hamper their ability to complete their journeys.

A solution to this problem proposed by Trufi was a winner of the recent MobiData BW Hackathon: a fork of the Trufi App dubbed route:able.

The route:able concept is an app that would allow users to plan journeys without encountering elevators that are are out of service, because the app will know which elevators are working or not at German train stations. A final working version of the app could be completed based on the code and concepts developed during the hackathon.

VAB Elevator (Out of Order)
Photo: Jared (CC BY-NC 2.0)

As with the main Trufi App, route:able would use OpenStreetMap for mapping and public transport routes. The data on working and nonworking elevators will be provided by German railway company Deutsche Bahn via their public API.

The hackathon, which ran from November 27 to 29 2020, began with some matchmaking. Trufi volunteers were introduced to Axel, Christian, Justus, Nadine, and Sandy – five developers and UX designers with valuable insight into the needs and challenges of people with mobility issues.

“The fun thing was the collaboration with another team who focused on the requirements – both the look and features of the app,” said Christoph Hanser, President of Trufi Association. “I think that’s why we won the hackathon, because we had both a very good concept from our new partners, and the implementation from the Trufi team.”

Avoiding Out-of-Service Elevators is Just the Start

Trufi was one of five winners out of 30 teams. Trufi won 25,000 Euros from State of Baden-Württemberg to finalize the app and to improve it.

Future improvements for people with different capabilities may include:

  • Bigger buttons for visually impaired, or synthesized speech controls for the blind
  • Indicates uphill and downhill portions of the journey, such as sidewalks
  • Shows which transport options can be used without a wheelchair
  • Helps pick the option with fewer vehicle changes, and longer changing times.

1 thought on “route:able – the Trufi App for People with Limited Mobility

  1. Pingback: Introducing Route:able — Part 1: The UX Research and define a first concept - UXA Today

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